ZARF ENTERPRISES

FREQUENTLY ASKED QUESTIONS AND PRODUCT INFORMATION

ZARF ENTERPRISES

Digital Photomicrography Adapters, Microscopes, and Microscopy Accessories

Here you will find answers to most of your frequently asked questions. If you don’t find the answer here, please email, phone, or fax us and we will do our very best to answer you quickly.

FAQ’s

Q. How long have you been in business?
A. We have been in business since 1994.

Q. Where are your adapters made?
A. Right here in the USA. All of our Microscope and Slit Lamp Adapters are manufactured at our facility under strict guidelines and stringent Quality Control. For this reason we are able to accommodate, for the most part, other camera formats, microscopes, or slit lamps that are not listed on our web site. If you do not find your model camera, slit lamp, or have a question about your microscope, please contact us and we will do our very best to provide the appropriate adapter for your needs. Please note that not all the cameras that are currently on the market will be suited for this type of imaging.

Q. What about Dealer Inquiries?
A. Please NO DEALER INQUIRIES.

Q. What is the difference between Microscope adapters and Slit Lamp Adapters?
A. Yes.

    Our Slit Lamp Lens Adapters will accommodate Haag Streit, Topcon, Marco, Burton, CSO, Woodlyn, Riechert, and Ziess Slit Lamps using DSLR Cameras with the APS-C Sensor (such as Nikon or Canon), iPhone's, iPod, iPad Mini, iPad Mini 2, iPad Mini 3, iPad Mini 4, Samsung Galaxy Smart Phones and Samsung Galaxy Notes. All of our Slit Lamp Lens Adapters have our Patented “Anti Rotation” feature which prevents camera rotation and also, allows the user to position the adapter to the best use position. Slit Lamp Lens Adapters are only designed to be use on Slit lamps.
    Our Olympus BX or BH2 Trinocular Microscope Parfocal Lens Adapter Series for DSLR Cameras with the APS-C and Full Frame Sensors (Canon or Nikon) or the Canon G Series Digital Cameras are designed to attach directly onto your trinoc head or port.

Q. Other competitor’s adapters require you to purchase the adapter and then other items separately, what about your adapters?
A. All of our Microscope and Slit Lamp adapters come complete, there is no need to purchase any other accessory. All you need to do is order the appropriate adapter for the camera models we have listed and you will be taking photos in no time.

Q. How do I know if my camera will work with your adapters?
A. At our Home Page, select your particular need, Slit Lamp Adapter or Microscope Adapter, click on your camera or device model. All the camera or device models we have listed for that adapter have been tested and have proven to work well for photomicrography. We have tested every camera or device model we have listed prior to manufacturing an adapter and placing it on our web site. If you are still unsure, please contact us and we will try to determine if your camera or device model will work.

Q. Are your adapters difficult to use?
A. No. All of our adapters come with Easy to Read Instructions and suggested Camera settings. The Instructions and your Invoice will be sent to you via email in a PDF Format. If you would like to have a hard copy mailed to you, just let us know. If you happen to lose your Instructions, just email us and we will gladly send you the Instructions by Email.

Q. Are taking Photos of my specimen difficult?
A. No, but as with all things, practice, practice, practice will make perfect! Also, when using a new camera, there will be a learning curve until you get use to all of the camera’s functions. Remember, you can always email us and we will do our best to offer up suggestions.

Q. How do I contact you?
A. Please go to our Contact Page for that information.

Q. What is your Return Policy?
A. You can find all that information and more, at our Ordering Information Page.

If you have any questions, Please email us at adapters@zarfenterprises.com.

Click Here for Contact Information
info@zarfenterprises.com

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ZARF ENTERPRISES
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